1. Who we are (data controller)
Maestral Speedboat Charter, operating as [legal entity to be filled], based in Split, Croatia. Contact: hello@splitspeedboat.com. We are the data controller for personal data collected via this website.
2. What data we collect
When you submit an inquiry: your name, email, phone (optional), preferred date, group size, selected service, and your message. When you browse: anonymised analytics data (page views, country, device type) via Plausible Analytics and Google Analytics 4 — only after you accept analytics cookies. We do not collect cookies or analytics until you give explicit consent.
3. Why we use it
Inquiry data: to reply to your inquiry and (if you book) to operate your charter. Legal basis: contract performance (GDPR Art. 6.1.b). Analytics data: to understand which content is useful and improve the site. Legal basis: your consent (GDPR Art. 6.1.a).
4. Who we share it with
Service providers we use: Resend (email delivery, US/EU), Vercel (hosting, EU/US), Sanity (content management, EU), Plausible Analytics (EU), Google Analytics 4 (US, with EU-US Data Privacy Framework certification). All processors handle data under standard contractual clauses or equivalent. We never sell or share your data with third-party marketers.
5. Retention
Inquiry emails: 24 months from last interaction, then deleted. Analytics data: 14 months (GA4 default), Plausible aggregates only (no individual retention). You may request deletion at any time.
6. Your rights (GDPR)
Access (Art. 15) — get a copy of your data. Rectification (Art. 16) — correct errors. Erasure (Art. 17) — be forgotten. Restriction (Art. 18). Portability (Art. 20). Object (Art. 21). Withdraw consent at any time. Contact hello@splitspeedboat.com to exercise. You may also lodge a complaint with the Croatian data protection authority (AZOP) at azop.hr.
7. Security
We use TLS 1.3 for all transit, encrypted storage, and minimum-access principles. We do not store payment data — Stripe handles all card information directly under PCI-DSS Level 1.
8. Changes
We may update this policy. Material changes are announced via website banner at least 30 days before taking effect.